How it Works

Established since 1999, with over 26 years of experience, Regional coverage across 19+ territories, and secure-delivery language.

Products & Digital Platforms

Document Management System (DMS)

A secure platform for document storage, retrieval, workflow support and controlled digital access. The DMS supports scanning, OCR, AI-assisted data capture, indexing, archiving and retrieval, helping organisations move from paper-heavy processes to searchable, secure digital records.

Customer Management System (CMS) / eStatements Portal

A secure online portal that gives customers access to electronic statements, historical records, delivery notifications, reporting and self-service functionality. The CMS helps organisations improve engagement, shorten billing cycles and reduce manual support activity.

Intelligent Document & Mailroom Solutions

Addressing, personalisation, formatting, finishing and output solutions for statements, invoices, notices and other customer communications. These solutions support accuracy, consistency and efficient preparation of high-volume mail and print workflows.

Mailroom Equipment & Software

Supply, support and service of mailroom and finishing equipment, including inserters, scanners and related software solutions that enable faster, more controlled communication processing.

Services

Mail Fulfilment & Logistics

End-to-end processing of high-volume customer and business mail, including print coordination, assembly, insertion, dispatch and regional shipment management. Supported by postal relationships and logistics coordination across the Caribbean.

High-Volume Printing

Secure production of statements, bills, invoices, notices and other critical communications with formatting controls, quality checks and production visibility.

Mail Assembly & Flyer / Letter Insertion

Automated and controlled assembly of mail packs, inserts, envelopes and printed materials to improve throughput and reduce manual handling.

Data Formatting & Document Composition

Preparation and formatting of customer data for print and digital output, including mail-merge readiness, layout support and communication formatting.

Direct Mail Marketing

Targeted direct mail campaigns that combine data selection, message personalisation, print production and regional distribution.

Artwork Coordination

Support for the design and preparation of print-ready documents, inserts and branded communication pieces.

Procurement of Consumables

Sourcing of envelopes, stationery, inserts and related communication materials required to support mail and print operations.

Document Printing & Management

Managed document output and inventory coordination to help clients control printed matter, stationery types and communication presentation.

Digitisation & Document Scanning

Conversion of physical documents into digital images and structured files through scanning, preparation, batching and secure processing workflows.

OCR, AI Data Capture & Indexing

Searchability, metadata creation, structured extraction and indexing of digitised information to support retrieval, compliance and workflow automation.

Encrypted Email via OTP

Secure digital delivery of statements, notices, bills and sensitive documents using encrypted email and recipient authentication through one-time password access.

SMS & WhatsApp Notifications

Fast, cost-effective customer alerts for processing status, dispatch notifications, delivery confirmation, reminders and secure access prompts.

Business Continuity / Disaster Recovery Support

Operational contingency support for print and communication workflows, helping clients maintain service continuity during disruption.

Shipment Management Across the Caribbean

Coordination of document and communication shipments across multiple Caribbean territories with an emphasis on reliability and tracking visibility.

Equipment Sales & Technical Services

Provision, maintenance and support of selected equipment and software solutions used in mail fulfilment, scanning and document processing environments.

Industries We Serve

Streamline’s services are particularly well suited to organisations that operate in regulated, time-sensitive, customer-communication-heavy environments. Typical sectors include:

Why Streamline